General Information
As part of the registration process on the Site, Daksh Farm may collect the following personally identifiable information about you: Name, email address, mobile no. and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any other such browsing information.
Eligibility
The services of the site are available to only select layouts in India. People who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are inadmissible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age, you may use the site but only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years, your parents or legal guardians can transact on your behalf given that they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which is prohibited for minors.
Account & Registration Obligations
All shoppers have to register and login for placing orders on the site. It is mandatory to upgrade your account and registration details frequently in order to ensure smooth communication related to your purchase from the site.
Pricing
All our products listed on the Site will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices are liable. In case the prices are higher or lower, the customer will be informed about the same.
You may not use the site for any of the following purposes:
- Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
- Transmitting material that encourages conduct that constitutes a criminal offence or results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
- Gaining unauthorized access to other computer systems.
- Interfering with any other person’s use or enjoyment of the Site.
- Breaching any applicable laws;
- Interfering or disrupting networks or websites connected to the Site.
- Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
You agree & confirm
- In case a non-delivery occurs on account of a mistake on your end (i.e. wrong name or address or any other incorrect information) any extra cost incurred by Daksh Farm for redelivery shall be claimed from you.
- That you will use the services provided by the Site, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using and transacting on the Site.
- You will provide authentic and true information in all instances where such information is requested of you. Daksh Farm reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Daksh Farm has the right in its sole discretion to reject the registration and debar you from using the Services and / or other affiliated websites without prior intimation whatsoever.
- That you are accessing the services available on this site and transacting at your sole risk and are using your prudent judgment before entering into any transaction through this site.
- That the address at which delivery of the product is to be made will be correct and proper in all respects.
- That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item’s description.
Return and Refund policies
Once an order is confirmed, Daksh Farm will not accept return or refund requests . However, in any of the below situations, we are more than happy to work with our patrons to find an amicable solution that is fair to all parties.
In case of Damaged product
- Daksh Farm needs to be notified of damaged product within 5 days from delivery date via email to prabhal@dakshfarm.com
- In the email, order number, image of invoice, 1 outer box image, 2 clear images of damaged product to be sent.
- In case of multiple item shipments, only the affected product can be returned and replaced.
- We will be happy to re-send and replace the product(s) promptly and we will work with you on providing an amicable solution.
- Email will be responded to within 24-48 hrs and full assistance will be provided thereafter.
In case of Missing product
- Daksh Farm needs to be notified of missing product within 5 days from delivery date via email to prabhal@dakshfarm.com
- In the email, order number, image of the invoice, 1 outer box image, 2 clear images of the opened box with all items received to be sent.
- We will be unable to accept a refund request. But, we will be happy to promptly re-send the missing product
- Email will be responded to within 24-48 hrs and full assistance will be provided thereafter.